How ToolZipper receives reports, verifies evidence, and applies corrections with priority targets.
This policy defines how ToolZipper receives, verifies, corrects, and documents content issues. We maintain a corrections workflow to support trust signals that matter for users and long-term content quality.
Issues that can materially affect user decisions are handled with higher priority. Minor errors are also tracked because repeated small issues can reduce overall credibility.
Effective date: March 3, 2026 (Last revised: March 3, 2026)
1) Correction principles
Speed: Decision-critical errors are handled first.
Accuracy: Evidence is checked before and after updates.
Transparency: Material corrections are documented.
Prevention: Recurring issue types are added to editorial checklists.
2) What can be corrected
Incorrect eligibility rules, rates, deadlines, or date criteria
Broken official links, missing references, or wrong source mapping
Misleading interpretation in formulas or result guidance
Cross-language meaning mismatches
Typos, unit errors, and formatting mistakes
3) How to report an issue
Please submit reports via our contact page. Including the items below helps us verify faster.
Page URL
Problematic sentence or location (screenshot if possible)
Evidence source (official notice, law text, institution page, etc.)
High-risk error in eligibility, amount, or deadline that may cause user harm
Within 24 hours
Within 48 hours after verification
High
Key condition ambiguity or important link/reference failure
Within 48 hours
Within 3 business days
Medium
Clarity improvements and non-critical interpretation issues
Within 3 business days
Within 7 business days
Low
Typos and minor formatting inconsistencies
Within 7 business days
Bundled in scheduled updates
5) Verification and correction steps
Intake: Confirm scope and check for duplicate reports.
Evidence review: Re-validate against official and internal references.
Draft fix: Update content and strengthen context where needed.
Quality check: Re-check links, numbers, dates, and cross-language consistency.
Publish: Apply live changes and verify output.
Record: Log significant updates for traceability.
We do not only replace one sentence. When needed, we revise related explanation blocks and quality checks to prevent the same misunderstanding from recurring.
6) Disclosure and records
Material corrections are reflected with clear update context where feasible.
Language versions are synchronized to avoid meaning drift.
Repeated issue patterns trigger checklist improvements in the editorial process.
7) Re-review requests
If a correction is incomplete or new evidence is available, you may request re-review through the same contact channel.